Forum Discussion

Feller's avatar
Feller
Level 3
10 years ago

Backup Oracle database

Hi all,

I'm trying to do a backup from Oracle database but I'm receiving the message: "Access is denied to Remote Agent". But when I try to backup files from the same server it works.

So, why the connection with Remote Agent don't work when I configure backup from Oracle and work when I configure backup from files?

 

I'm using:

Backup Exec 2012 sp4

Windows Server 2008 64 bits

Oracle 11.2.0.4

 

Thanks

Backing Up
Backup and Recovery
Backup Exec
Configuring
Error messages
Windows Server (2003-2008)
  • AmolB's avatar
    AmolB
    10 years ago

    Check if the below workaround helps you to resolve the issue.

    http://www.symantec.com/docs/TECH213694

8 Replies

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  • AmolB's avatar
    AmolB
    Moderator
    10 years ago

    Could you post the exact error message from the job log.

    Also refer to the below article, although its for older versions of BE but the steps are still same for BE2012.

    http://www.symantec.com/docs/TECH60001

  • punbs's avatar
    punbs
    Level 4
    10 years ago

    See.. Always BE will make use of the Logon account, check if the logon account is having enouth permission from DB aswell. 

  • Feller's avatar
    Feller
    Level 3
    10 years ago

    The full messagem error is :

    Completed status: Failed
    Final error: 0xe000fe29 - Authentication failed on connection to the server. Make sure that the user account has the appropriate permissions and that the password was typed correctly.
    Final error category: Security Errors

     

     

  • AmolB's avatar
    AmolB
    Moderator
    10 years ago

    Check if the below workaround helps you to resolve the issue.

    http://www.symantec.com/docs/TECH213694

  • pkh's avatar
    pkh
    Moderator
    10 years ago

    What is the OS of the Oracle server? Make sure that it is supported and that there is no firewall blocking port 10000