Forum Discussion

supportocg's avatar
supportocg
Level 3
5 years ago

BackupExec + S3 [A backup storage read/write error has occurred]

Hi, We have BackupExec 20.4 with StoreOnce on premise and use Amazon S3 with Storage Gateway for Virtual Tape Library (VTL). My jobs create backup onsite on StoreOnce and then they are pushed to th...
20
Amazon
AWS
read
S3
storage
Windows Server 2016
write
  • Gurvinder's avatar
    Gurvinder
    5 years ago

    this mostly seems to be a case with network drop. If bengine, device and media (and from settings -> device and media ->enable verbose) is selected in SGMON.exe ( BE Install Path) and backup is run and if the job fails with this error. Review the 2060* and other errors seen during the time in SGMON Log ( BE Install Path\Logs ). To check the time when the error is seen, expand the failed job log and check the exact time when the error is encountered in the job

supportocg's avatar
supportocg
Level 3

Thank you very much for the answer. I am currently looking into what you said. We only have this failure with ONE job related to a big VM of about 2,9 TB.

 

The error I am getting now constantly is this:

 

Job Completion Status

Job ended: martedì 30 giugno 2020 at 00:11:15
Completed status: Failed
Final error: 0xe0000602 - A query for media on which the data set being read is continued was unsuccessful. Ensure that all media in the family have been inventoried and cataloged.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-1538

 

Errors

Click an error below to locate it in the job log

 

Duplicate- VMVCB::\\besimvcenter\VCGuestVm\(DC)BEFARM(DC)\vm\BEAASV01
The query for media sequence number 6 of this media family was unsuccessful.
Ensure that all media in the family have been inventoried and cataloged.
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

 

Last backup history is this error E0000602 that occurs.

 

Any suggestions?

Thanks,
Federico

 

supportocg's avatar
supportocg
Level 3
5 years ago

Source backup was missing due to low retention date. The VTL job was lasting longer than the retention. Fixed and tried again and worked great. Thanks.