Cannot add new tape drive to Backup Exec
Hello,
I am using a Dell TL4000 tape library. It has 4 drives and 4 magazines. Recently, one of the drives went bad. I bought a new drive, replaced the bad drive and restarted the library. The Dell Hardware recognizes the new drive. However, when I open up Backup Exec 2010 R3, it forces out drive 1, puts the new drive in the place of drive one, and assigns drive one a 0005 number. This is bad, because the bad drive 4 is still listed in the Backup Exec software even though I have replaced it.
Can someone let me know what I am doing wrong so I can replace drive 4? I had to put the bad drive back in so I could resume normal backup operations using the other three good drives.
Thanks,
1) Go to the BE installation directory and use tapeinst.exe to delete all occurances of both the old and the new tape drives and tape libraries
2) Stop the media server and the library
3) Start the tape library
4) Start the media server
5) Ensure that the library and tape drive is recognised and functioning correctly in the Windows Device Manager. The library should appear as an Unknown Medium Changer with a Microsoft driver and the tape drive should have a Symantec driver.
6) In BE, install the library if necessary. Go to Tools --> Wizards ---> Device Configuration Wizard to do so.7) Target your jobs to some other device, save it and then target it to the tape library again.