Forum Discussion

Brandon_1998's avatar
Brandon_1998
Level 3
13 years ago

Cannot terminate beremote.exe service

Greetings, I have been working on some recent issues we have had with our backup solution and sometimes I really need to restart the Backup Exec Services.  For as long as I can remember, there are ti...
2010
Backup and Recovery
Backup Exec
  • CraigV's avatar
    CraigV
    13 years ago

    Hi Brandon,

     

    That seems to have carried through in a number of versions of BE. A service hangs when you're trying to restart/stop it, and it can't get stopped. Normally this was put down to the service executable trying to finish something.

    I'd stop your AV scans and try a test run of the service restarts. See what that does, and consider patching the media server with any available updates.

     

    Thanks!

Jacquesy's avatar
Jacquesy
Level 2
13 years ago

I opened a ticket a year ago re this - and it never got sorted (luckily this was using a dedicated backup server so rebooting it isn't a massive pain...)

however, I now have the same on a SBS 2008, 2010 r3 install... so I've opened a new ticket and so far I've just been told something else is listening on the port (it isn't)

So a year on and they've still not fixed what seems to be causing a fair few people issues!

 

It's not quite as "practical" to reboot an SBS server when the backup services hang... !