Forum Discussion

TobiasEberli's avatar
12 years ago

Cannot uninstall Backup Exec 2012 from Windows Server 2012

Hi There When i try to uninstall Backup Exec 2012 from our Windows Server 2012 Server I got an error: "You cannot install a Backup Exec server or the Remote Administrator on a Windows 8/Serv...
  • TobiasEberli's avatar
    12 years ago

    Hi There

    Thanks for your answer. I've recived an answer from Symbeta:
     

    1. Make a backup copy of :\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\BeSeqDlgs.dll

    2. Copy \BE\WinNT\Install\BEx64\Install\BeSeqDlgs.dll from the BE 2012 SP1a dvd media to :\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\

    If you do not have BE 2012 SP1a install media, you can download it from the following location:

    https://fileconnect.symantec.com

    3. Run maintenance wizard of Backup Exec or uninstall Backup Exec or the functionality that you were unable to perform due to the unsupported platform error message.

    4. Copy back the original BeSeqDlgs.dll that you saved to a safe location to :\ProgramData\Symantec\Backup Exec\{017CF375-DCCC-4717-B3A2-F549CE54BDE5}\ Directory.

     

    Uninstallation was successfull.

    There's a confusion for me about the Support for Windows Server 2012.
    Will Backup Exec 2012 SP2 be a supported platform or not?

    We've got now about 4 installations of SP1a and 3 of them are working fine. Theres just one installation with a lot of troubles.


    Thank you!!

     

    Tobias