Forum Discussion

Grafs's avatar
Grafs
Level 3
10 years ago

CASO & MMS - When CASO is offline

Hi, I have a new setup  with a CASO and MMS - The catalogs are configured as distributed. When CASO is offline shouldn’t the locally created jobs not continue? (Now it's just stuck at Loading M...
2014
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    10 years ago

    You are able to mamnually hack out the CASO server from your registry if it goes down and affects backups.

    Do a search for the CASO server's name in the registry. THere is an entry for the BackupExecDatabase (something like that). Replace the name there with the name of the local MMS and this manually reverts it back to a stand-alone server and allows your backups to continue.

    It means you need to re-add it to the CASO when it is up. And bakup your registry first, obviously!

    THanks!

  • VJware's avatar
    VJware
    10 years ago

    The reason if affects the local job to local storage on the MMS, is because of the first option chosen during the MMS install. Typically, it centralizes the ADAMM (the DB which is responsible for the storage and media), so even when you run a local job to a local storage, the DB isn't local.

    The registry change suggested is the same as the UI change proposed by Support. Formally, we recommend to make the change via the UI first and not the registry.

VJware's avatar
VJware
Level 6
10 years ago

There have been major changes with BE 2012 onwards, for egs, if you look @ the BEutility options for CASO/MMS most of the options aren't there any more as they were in BE 2010 and earlier. Secondly, the MMS install (either a fresh or a repair) allows one to reconfigure the MMS and this does not require connection to the CASO. (If you look at the OP's second comment, he was advised the same thing by Support)

And yes, i am quite active on support calls even now and I would still recommend the UI vs the registry. If the UI doesn't help for a customer, i would instead recommend them to log a formal support case than editing the registry. (Especially for CASO/MMS environs)