End Marker Unreadable etc...
Hi, any help greatly appreciated
Backup jobs started failing and marking tapes Infinte-Don't Allow Overwrite, unappendable (End Marker Unreadable). I have created a simple backup job and it runs successfully. I have run the cleaning tape each time I have been told, put the tapes back in, retired the media, deleted them and inventoried them. I tried to catalog them and the catalog job fails. I have run a quick erase and a long erase and the tapes come back as scratch overwritable, not appendable. I have all the patches, updates and service packs applied. Restarted the BEWS 12.5 service. No change. All these tapes can't be bad, isn't this particlar error supposed to be fixable.
Read my article below on how to interpret and handle your tape errors.
https://www-secure.symantec.com/connect/articles/tape-statistics-explained
I think you should get your tape drive replaced.
BTW, this is a user-supported forum and as such there is no commitment to respond in a given time frame. If your problem is urgent, I would suggest that you open a support case with Symantec.