Issue: Changing tape drive
Hello everybody!
We have a big problem when our supplier changes a tape drive damaged. In our backup enviroment we use:
Library SL8500
ACSLS server versión 8.0.2
Oracle-Sun server, Solari...
The "dismount failure for volume" indicate a hardware issues outside the control of Netbackup.
The "capture" you see is proberly the EMM device allocation. You can user nbrbutil -dump to see active allocation. Do a grep on the tape drive name.
You can release the allocation with the parameter
-releaseMDS ID
-releaseMedia mediaID
After tape drive replacment use this procedure to update Netbackup with the new drive serial number.
DOCUMENTATION: How to update NetBackup for a replaced tape drive without deleting and re-adding the drive
http://www.symantec.com/docs/TECH34296
