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JennianMark's avatar
JennianMark
Level 3
15 years ago

Exchange Mailbox Restore

Hello

I am after some advice / best way on restoring a users mailbox from a certain date from Backup Tape.

Internally we use BackupExec 12.5 SP3, Exchange 2003 SP2 and I use the GRT option when doing backups of the Information Store.

I have to restore a mailbox from a certain date, while also keeping the same mailbox in tack that is currently on the system.

What is the best way to do this?

Thanks for your help
Mark
12.x and Earlier
Backup and Recovery
Backup Exec
  • sksujeet's avatar
    sksujeet
    15 years ago
    That might be because of credentials.
    Please check the below requirements for the account that you are using to restore

    1> the account should be unique(first five character shuld be unique)
    2> should have active mailbox
    3> should be unhidden from GAL
    4> Should be domain admin
    5> should have full delegation to exchange

    also click on network - logon account -> and make sure you have the system logon account and should have the correct credentials for it

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  • SymTechie's avatar
    SymTechie
    Level 4
    15 years ago
    I would suggest you to please create a test mailbox on your exchange server and then restore the mailbox required from the date you want to that new test mailbox.
    You may do so by going to Microsoft Exchnage Redirection in the restore job propertes and select the Redirect Exchange sets provide the name of exchange server there.
    Select Redirect Mailbox and public folders
    Select Redirect mailbox sets
    Provide the alias of the new test mailbox
  • JennianMark's avatar
    JennianMark
    Level 3
    15 years ago
    Hi SymTechie

    I followed your advice as above, but keep getting the following message:
    The job failed with the following error: Unable to attach to a resource.  Make sure that all selected resources exist and are online, and then try again.  If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.

    Thanks
    Mark
  • sksujeet's avatar
    sksujeet
    Level 6
    15 years ago
    That might be because of credentials.
    Please check the below requirements for the account that you are using to restore

    1> the account should be unique(first five character shuld be unique)
    2> should have active mailbox
    3> should be unhidden from GAL
    4> Should be domain admin
    5> should have full delegation to exchange

    also click on network - logon account -> and make sure you have the system logon account and should have the correct credentials for it
  • sreejith's avatar
    sreejith
    15 years ago
    hi guys
    am a newbie in symantec,, can anyone update the screen shots to perform a restore mailbox or database  in backupexec 12.3.
    thanks in advance
  • Dev_T's avatar
    Dev_T
    Level 6
    15 years ago

    @sreejith,

    please open a new thread, this is a right place to learn backup exec.....