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JBA479's avatar
JBA479
Level 3
17 years ago

How do I delete IMG folders and contents?

It appears that the creation of an infinite number (up to the point of "drive full") of IMG folders (when using B2D to back up Exchange Server) is a known issue.  Unfortunately, I have learned this only after creating 23 IMG folders of approximately 11 GB each.

I cannot find a method within Backup Exec for deleting these IMG folders and when I attempt a manual deletion using Windows Explorer I get the error message "Error Deleting File or Folder - cannot delete ese.dll: Access is denied."

I must get rid of these blankety-blank things before I run out of disk space.  Based on the number of related posts I'm guessing somebody must've figured out an answer to this problem.  I just can't seem to find it posted here.

Thanks in advance.

 

11.x and Earlier
Backup and Recovery
Backup Exec

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  • JBA479's avatar
    JBA479
    Level 3
    17 years ago
    That is the procedure outlined in the Admin Guide (page 233).
    All works well until one attempts to use Windows Explorer to delete IMG folders that contain Exchange Server backup.  The backup of Exchange includes the  ese.dll  file in each of the IMG folders.  If you are not including Exchange Server backups with the option to "restore individual items" selected, then you will not encounter the problem with deleting IMG folders that I described in the original and subsequent posts.
    Thanks for your input. 
  • rpowell's avatar
    rpowell
    Level 4
    17 years ago
    This is how I delete them... don't know whether it's correct or not but it works for me.
    I look in the B2D folder in BE under Devices. I note which IMG files are overwriteable, then I move them to Retired Media.(I imagine scratch media would work too) I go under Media/Retired Media and delete them. Once they're gone from BE then I physically delete them using windows explorer  No errors or other problems
  • JBA479's avatar
    JBA479
    Level 3
    17 years ago
    The solution that I found. 
    First I tried stopping all Backup Exec related services.  This had no effect.
    Since the  ese.dll  files contained in each IMG folder are Exchange Server files, I stopped Exchange Server services and repeated attempts to delete the ese.dll files.  All such attempts failed.
    Finally, I restarted the server in Safe Mode.  I was then able to delete the unwanted  IMG folders and the  ese.dll files contained within.
    There must be a better way, but I have not found it yet.
  • JBA479's avatar
    JBA479
    Level 3
    17 years ago
    Since I was only "pretty sure" that I had followed this procedure correctly, I went back and repeated it step-by-step and exactly "by the book".  Everything goes according to plan until I attempt to delete the IMG folders.  I still get the error message "Error Deleting File or Folder - cannot delete ese.dll: Access is denied."