Forum Discussion

Lawrence_Press's avatar
Lawrence_Press
Level 2
19 years ago

Install Remote Agent On D:?

One of our remote servers is a Dell storage appliance running Win2K Server. It is currently half-kaked due to a botched Windows secutity patch: it will not currently boot from C:, but rather from the mirrored OS image on D: Moreover, Remote Agent won't install on C: A push install from the backup server (a WinNT machine) only results in an attempt to install in C:, which fails; same for a local install on the Dell.

Is there any way to install remote Agent on the Dell's D: drive?
10.x and Earlier
Backup and Recovery
Backup Exec

5 Replies

Sort By
  • Joshua_Small's avatar
    Joshua_Small
    Level 6
    19 years ago
    Hi Lawrence,

    It's a half-baked idea, but what happens if you drop to a DOS window and run:

    subst C: D:

    This would make your C: and D: equivalent, and maybe do an install.
  • Amruta_Purandar's avatar
    Amruta_Purandar
    Level 6
    19 years ago
    Hello,

    Please try a silent install and verify the results.
    Title:
    How to do a manual / silent install of the Backup Exec 9.x and 10.0 Remote Agent for Windows Servers (RAWS) if the push install does not succeed
    http://support.veritas.com/docs/265736

    NOTE : If we do not receive your reply within two business days, this post would

    be marked assumed answered and would be moved to answered

    questions     pool.
  • Lawrence_Press's avatar
    Lawrence_Press
    Level 2
    19 years ago
    Doesn't work. The DOS box appears & disappears, but no files are installed into D:\Program Files (in fact there is no folder D:\Program Files\VERITAS) and the Backup Exec Remote Agent service doesn't appear in the Services list.

    I CAN copy files from C: to D: i.e. I could copy over the\|Program Files\VERITAS stuff from C: to D: so in principle I could do a hack-manual install if I knew what Registry entries to make, what files to drop into D:\WINNT\System32, etc. etc.
  • Lawrence_Press's avatar
    Lawrence_Press
    Level 2
    19 years ago
    That sounds worth trying, but I think I'll save it as a last or next-to-last resort; I'm leery of anything that has any chance of damaging the configuration on D: (Mild paranoia is the only sanity.)
  • Ajit_Kulkarni's avatar
    Ajit_Kulkarni
    Level 6
    19 years ago
    Hello Lawrence,

    Have you tried the silent installation on D drive ?

    Regards

    NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.