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Rob_Muller's avatar
Rob_Muller
Level 4
16 years ago

Mount failed Error

Job Completion Status Job ended: Wednesday, June 17, 2009 at 9:00:06 AM Completed status: Canceled, timed out The job was automatically canceled because it exceeded the job's maximum configured run...
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  • Rob_Muller's avatar
    Rob_Muller
    16 years ago
    Restarting the service fixed it all. I wish I would have checked that out a long time ago.

    Since the connection to the Tape Backup drive was cut, BE didn't know why no data was getting back to it. So when I restarted the service it simply reconnected. This cleared out all the jobs that wouldn't go through, and it fixed the Mount Failed error.

    The JRNL_WRAP_ERROR was a totally seperate deal.
Rob_Muller's avatar
Rob_Muller
Level 4
16 years ago
I forgot to add some pertinent info to this post, so here's some more information:

It started when I did a full backup to a USB harddrive, which took roughly 48 hours. It ended up knocking out two other daily backups, which I assumed failed because it was busy working on that big one. As I look at the Job monitor, I can see that every daily backup since then has failed, whether or not they overlapped with the backup-to-disk job.

The very first daily backup job to get canceled for passing the overtime rule, claims that it backed up everything but didn't finish its verification of the second item (first item is the information storage, second is D:, third is C: , fourth is Shadow Copy Components). It only got halfway through and then quit (presumably because it was taking a long time since the 'full backup' was running and it went over its 12 hour mark).

But now, every daily backup fails, even though that 'full backup' has ended a long time ago. And they all claim the mount failed. Does this mean my Tape Drive went bad? or is something holding on to it and it needs to be reset somehow?