sekhar13189
12 years agoLevel 2
Autoloader Drive going Offline frequently
Dear Team,
Frequently iam facing the problem with drive offline error. So please let me know how to prevent this issue.
Regards
Sekhar
- 12 years ago
Hello, Check your windows events for system errors that occur during the time the Autoloader goes offlne.
also please take a look at this link for potential solutions. http://www.symantec.com/business/support/index?page=content&id=TECH24414
- 12 years ago
Your drive manufacturer would have a diagnostic utility that you can download and run against the autoloader. Stop the BE services first, and run a health check. This will tell you if you have hardware issues or not.
Thanks!