Forum Discussion

Scott_Bailey's avatar
15 years ago

Restoring a LUN volume on a NetApp device

Hi,

We are trying to restore a LUN that is located on a StoreVault S550 device (now called NetApp S550) and we are having issues.   This is test to see if it works.  I have been in contact with NetApp and they aren't having much luck.

Here is the information about equipment:

Software: Backup Exec v12 rev 1364
OS: Windows Server 2003
Tape Drive: HP Autoloader 1/8

When trying to restore a LUN (that still exists on NetApp device) we get the following error:

NDMP Log Message: RESTORE: Sat Dec 19 10:31:53 2009: Begin level 0 restore
NDMP Log Message: RESTORE: Sat Dec 19 10:31:53 2009: Reading directories from the backup
NDMP Log Message: RESTORE: Sat Dec 19 10:32:04 2009: Creating files and directories.
NDMP Log Message: RESTORE: Warning: cannot create file on online vdisk ./opstest 
NDMP Log Message: RESTORE: The directory: ./restore_symboltable could not be restored with its original name.
NDMP Log Message: RESTORE: It has been renamed to: ./rstabRENAME4B64ABF6
NDMP Log Message: RESTORE: Sat Dec 19 10:32:06 2009: Writing data to files.
NDMP Log Message: RESTORE: File creation failed on online vdisk: ./opstest
NDMP Log Message: RESTORE: File creation failed on online vdisk: ./opstest_ntstreams_5300000/attributes
NDMP Log Message: RESTORE: File creation failed on online vdisk: ./opstest_ntstreams_5300000/lunmap
NDMP Log Message: RESTORE: File creation failed on online vdisk: ./opstest_ntstreams_5300000/prefix
NDMP Log Message: RESTORE: File creation failed on online vdisk: ./opstest_ntstreams_5300000/suffix
NDMP Log Message: RESTORE: File creation failed on online vdisk: ./opstest_ntstreams_5300000/persistent.reservations
NDMP Log Message: RESTORE: RESTORE IS DONE
NDMP Data Halted: Succesful
NDMP Mover Halted: Connect Closed
I thought it might have something to the LUN still existing on the NetApp device, so I deleted it.  Now I get the following error:

NDMP Log Message: RESTORE: Sun Dec 20 15:53:19 2009: Begin level 0 restore
NDMP Log Message: RESTORE: Sun Dec 20 15:53:19 2009: Reading directories from the backup
NDMP Log Message: RESTORE: Sun Dec 20 15:53:30 2009: Creating files and directories.
NDMP Log Message: RESTORE: The directory: ./restore_symboltable could not be restored with its original name.
NDMP Log Message: RESTORE: It has been renamed to: ./rstabRENAME4B64ABF6
NDMP Log Message: RESTORE: Sun Dec 20 15:53:33 2009: Writing data to files.
NDMP Log Message: RESTORE: LUN files can only be restored to qtree root directories
NDMP Log Message: RESTORE: can't mark as LUN: ./opstest: Undefined error: 0
NDMP Log Message: RESTORE: RESTORE IS DONE
NDMP Data Halted: Succesful
NDMP Mover Halted: Connect Closed
I am needing help and was hoping someone had run across this issue.

Any ideas would be greatly appreciated!!!!!!!


Thanks,

Scott
  • You cannot restore a single file into the root of a volume - your choices are

    1) Restore the whole volume containing the LUN (might not be that useful)
    2) Create a Qtree on a folder and restore the LUN into that Qtree - note this is assuming that your LUN was oriiginally on the root of the volume and not in a qtree folder already - if it was in a qtree folder already you will have to make sure you have the latest hotfixes installed, then modify the registry, then create your qtree subfolder to restore to, the do a redirected restore (as per http://entsupport.symantec.com/docs/316576 )


14 Replies

  •  I've only done it with NetBackup.  The qtree method has worked for me other than that in the few cases I needed items.

    That said, I despise NDMP...  If I can use the filer with iSCSI attached to actual servers, I'll do that.  

    I do snap shots of volumes 4 times a day, with up to a week or two worth of snaps.  Most recoveries are needed within days anyways...

    Backups of the servers with their LUN's coming off the filer via iSCSI or FC

    And backup via CIFS or NFS outside of that for flatfiles...

    NDMP is just too restrictive.
  • Kind of an odd question, but are the backup and restore processes (basically the methods used to backup and restore files) the same between Backup Exec versions?

    Thanks.
  • Hi tevia-boy,

    I am trying to make a backup of our NAS shares through Backup Exec via non-ndmpd and I get the following message:

    "Jobs with NDMP Backup selections must be targeted to an NDMP device."

    I figured I must disable NDMP, so I ran the command "ndmpd off". 

    Now when I try to access the NAS shares through Backup Exec I get an access denied error.  Any ideas on what I can do?

    Thanks.




  • Sorry was unavailable to continue answering across Holiday period

    the 12.5 issue will definitely affect 12.0 as well - hopefully other items of info have been answers in other posts/private messages.

    Rgds

    Colin