Forum Discussion

Ivan_Levkin's avatar
Ivan_Levkin
Level 4
13 years ago

The Backup Exec Server Service did not start. An internal error (-1) occurred in object 51

Hi guys downloaded the trial version of BE2012. Installed a new server Windows server2008 R2 Enterprise, it is completely updated. Managed installation of BE. The audit showed that all is well and I ...
2012
Backup and Recovery
Backup Exec
Configuring
Error messages
Troubleshooting
  • Nick_Elmer's avatar
    Nick_Elmer
    13 years ago

    Sorry, From the debug, it looks like you are using a "Managed Server"(MMS) with a "Central Admin Server"(CAS). Let me know if this is not the case.

Ivan_Levkin's avatar
Ivan_Levkin
Level 4
13 years ago

 

Hi, Nick. Stopped the service and moved all CRT and KEY files into the directory "Certs":
     Directory: C: \ Program Files \ Symantec \ Backup Exec \ Data \ Certs

Mode LastWriteTime Length Name
---------------------------
-a --- 13.03.2012 14:23 1050 ActiveRC.crt
-a --- 13.03.2012 14:23 887 ActiveRC.key
-a --- 13.03.2012 14:23 924 ActiveSC.crt
-a --- 13.03.2012 14:23 887 ActiveSC.key
-a --- 13.03.2012 14:23 1050 ExpiringRC.crt
-a --- 13.03.2012 14:23 887 ExpiringRC.key
-a --- 13.03.2012 14:23 924 ExpiringSC.crt
-a --- 13.03.2012 14:23 887 ExpiringSC.key

then in the Data folder were only temporary files, DAT and MSSQL database with logs.After that started all the services through the Service Manager Symantec. Certificate filesand the keys were created again when you try to start the service SERVER, but the attempt failed. The situation remained the same.

You talked about the inclusion of debug - how is it done?
Thank you!