You do not have permission to read the contents of the log folder.

Question

When I click the Users in History Tab the error occurs. What should I do?

Thanks for the urgent help.

Best Regards!

vjware · Accepted Answer

Are you logged in to the DLO server using the Administrator account under which the DLO Admin service is running ?

Try launching the DLO console as "Run as admin" as well.

Also, do ensure the permissions are set as follows -

Share Permissions on the root NTFS folder defined as the NUDF
	Administrators (group)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Control&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
	DLO Service account:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Control
	Everyone:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Control

&nbsp;

Security Permissions on the root NTFS folder defined as the NUDF

Administrators (group)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Control
	DLO Service account:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full Control
	SYSTEM:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Full Control
	Everyone:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Read and Execute

Lastly, if the above does not help, use ProcMon to identify where the access problem is. Could be a registry key access issue as well.

j_huggins · Answer

Hi! This case are solved.

Solution: The time synchronization in my AD Server and to my DLO Server are different.

&nbsp;

Thanks for your help!

&nbsp;

Best Regards!

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You do not have permission to read the contents of the log folder.

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