jsellgren
13 years agoLevel 3
DA Client 10: Cannot search archive as directory recovery is unavailable
Community,
I apologize if this is something simple, but I am having difficulty conducing a search in DA. I have a Case created, and when I specify a search, the search status errors with "Cannot search archive as directory recovery is unavailable". I also have an event in the EV event logs:
APP AT - Customer ID:8 - Error processing Vault to Search off the queue: Searching Vault Thread - worker thread for index server:1 (8)
Vault ID: 1835
Number of tries: 5
Cause:Cannot search archive as directory recovery is unavailable
Any help would be greatly appreciated. Thank you!
Customer rebuilt EV environment with correct Site name and alias. Now can search using DA.