Clearwell Discussion View - Messages will not dispay

Question

I have a customer who cannot view messages in the discussion thread view. They tried several case. You select the discussion thread view and it simply spins then nothing but a blank screen.

Has anyone seen this before?

daly · Answer

Does this do it when running IE on the appliance desktop?

If this isn't a browser type issue, you should raise a support case as we'd need to look through the logs to see what's going on.

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Clearwell Discussion View - Messages will not dispay

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