That is not something which can be resolved in the forum. You will need to contact support for this.
Do you have a backup of that Vault Store database? Can you restore it?
actually we don't have backup the vault store database, i have contacted support but no respons
Hello,
Please tell me this is a test environment.. no backup of SQL database? oeps.
If you contacted support, and you have a valid support contract, you might want to call them again. When on the phone with an engineer, explain them what happend, and this is really a P1 for you. That should get someone alerted and starting to assist.
Our customer not backup the sql database, because they said they want to backup the database if EV server become production server, now ev server is in staging environment
veritas support has been investigate this issue and will update by today, the scenario is we loss vault store database in SQL server but we can't delete the vault store in EV server, any workaround or suggestion by you ?
Thanks for your help
Hi,
Without a DB backup it will be difficult for Support to get the environment working. Even an old datbase backup would be useful as there is an EVSVR > Repair > ArchivesVaultStore operation that can recreate the entries in the vault store. Then a Repair > DatabaseReferences can be run to ensure all the partition data is referenced properly.
Without this a new vault store would have to be created and some manual manipulation can be attempted to try and get the DB prepared to run the above operations. Typically, this is more of a consulting issue rather than a Support issue as Support would rely on having some form of backup.
Regards,
Patrick
Actually we can recover database by third party software (Get Databack) but we can't attach the database to sql server, if i read some article maybe database was corrupted, so the veritas support said we have data loss scenario and they will help us about this, if you have suggestion more you can explain to me
Thanks for your help
