Active User count for Journal Mailbox v10.0.3
Good day, Folks! Need help in getting the Active Users in EV 10.0.3. We are not using this EV for Journal Archiving anymore as it has already been migrated to O365 and archiving is currently disabl...
Hello Jaime,
This is an interesting one. In theory, licensing is as follows:
For mailboxarchiving, 1 license per active USER mailbox (number of FTE basically). For Journalarchiving, 1 license per mailbox which is archived. MBX archiving license is for instance not necessary for groupmailboxes. If you have 100 FTE, and 700 mailboxes, you need a MBX license for 100, and a JNL license for 800.
But, in your customer's case, as you are NOT archiving anymore, only 'maintaining', that changes the licensing. I assume the license is for 'support and maintenance'. Support is going to give you problems, as EV10 is not supported anymore... I would contact the Veritas Licensing department, see what they can offer.
