Forum Discussion

Rob_dos_Ramos's avatar
15 years ago

Attachments Missing from Archived items

Hi All EV 7 SP2 Windows Server 2003 Exchange 2008 Well the problem is since we migrated from exchange 2003 to 2008 it appears that the attachments in our archived items has disappeared a...
  • Nick_White's avatar
    15 years ago
    If the client version is EV 7.0 then you may not have installed the custom forms properly for automatic distribution to all users. There is a section on how to do this in the installation and configuration help file on the EV server which would be worth checking. I don't have an EV 7.0 help file available so I can't point you to exactly the right page but it was called something like "deploying the forms." You can install the forms locally too, but it would be best to install them so that they are automatically downloaded by Outlook when someone selects or opens an archived item