HolgerM
15 years agoLevel 4
Backing Up issues, watchfile table not cleared
Hey Folks, I am a bit stuck with a customer's Problem of having elements awaiting Backup.
I Checked the following things
- Archiveable Attribute is cleared by the backup Software
- Backup Mode is set and Cleared by the Backup Software (Powershell commands)
- I see that EV is checking for secured Items --> Watch file partition scan restarted for all the partitions on a VaultStore as it is exiting the backup mode.
- this is happening on all vault stores
- I manually set and cleared the Backup mode
- I restarted all services
- One Vault store cleared the watchfile table at some time for some reason
I Checked the following things
- Archiveable Attribute is cleared by the backup Software
- Backup Mode is set and Cleared by the Backup Software (Powershell commands)
- I see that EV is checking for secured Items --> Watch file partition scan restarted for all the partitions on a VaultStore as it is exiting the backup mode.
- this is happening on all vault stores
- I manually set and cleared the Backup mode
- I restarted all services
- One Vault store cleared the watchfile table at some time for some reason
I have some elements in a closed partition that are marked in the watchfile table, could that be that they are not checked?
EV System is EV 8.0 SP4 on a Windows 2003 machine, separate SQL 2005
Any Ideas appreciated
Thanks a lot
Holger
Any Ideas appreciated
Thanks a lot
Holger
- Hello Holger,
I assume you are backing up the closed partitions also?
What are the settings in the backup tab for the partitions? Archive Bit or triggerfile? (i used triggerfile)
If triggerfile, make sure the file's date and time are of today (ie a create new instead of a copy)
I had an issue where in 1 partition it was not removing items, and it turned out that the Storage File Watch has a memory leak (check the documents, it is acknowledged, no news on this yet). Support helped me, and I set the registry keys Critical and Warning on the adminservice (reg.pdf page 24 and 29). That allowed the 'items awaiting backup' to drop slowly. I had (not totally sure of numbers) over 2 million items for a store, it dropped to the normal level in 3 weeks (!).
I used the 'manual' way of clearing this partition:
Set the specific store in backupmode.
created new triggerfile
cleared backupmode
watched taskmanager to see when Storage File Watch failed
Set the specific store in backupmode.
created new triggerfile
cleared backupmode
etc.
Once the critical and warning were set, SFW ran without problems. (but, it took a long time to proces, I did do several steps as indicated above)