Forum Discussion

C_P2's avatar
C_P2
Level 3
11 years ago

Enterprise Vault - Corrupt Index

Hello, Recently our security team decided to deploy AV to our EV 10 server without implementing any kind of exclusions. About a week later, we noticed EV using 100% cpu constantly and spawning ...
  • TonySterling's avatar
    11 years ago

    Access to archived items via shortcuts will not be affected.  Searching, however, will be greatly affected if the indexes are corrupted. 

    You could first run the verify process to see how bad the indexes are out of align. Then if necessary you can restore the Indexes from backup prior to AV scanning will at least allow them to be searchable up to that point and you will be able to run the synchronize process to get them up to date.