Forum Discussion

Carlos_Javier_M's avatar
Carlos_Javier_M
Level 3
12 years ago

Enterprise Vault 10 forward archived items issue

Hello,   I have a small situation : Windows Server 2008 environment, with Outlook 2003, 2007, and Symantec Enterprise Vault 10. I understand that when I try to drag and drop or attach an arch...
Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • Rob_Wilcox1's avatar
    Rob_Wilcox1
    12 years ago

    You don't say which version of the Outlook Add-in you're using.

    I just tried with Outlook 2010 in cached mode, and without cached mode, using the 10.0.3 Outlook Add-in on Windows 7, and the forward behaviour works fine.

Rob_Wilcox1's avatar
Rob_Wilcox1
Level 6
12 years ago

Okay, well, as shown above it isn't a problem with the 10.0.3 Outlook Add-in.

And I just tried a 10.0.1 client, and didn't see the behaviour either.

 

Further I *only* see the trace "attachmentadd" when I drag and drop an archived item on to a new email.  I don't see it all when I forward one or more items using Outlook.

 

I'd suggest clarifying the steps, and getting full traces.