We installed the 8.0 client (an upgrade from EV 2007) and didn't find the Offline Vault options in Outlook. So then we checked Site/Policies/Exchage Mailbox/Default Exchange Mailbox Policy dialog. Under the Advanced tab, under "List settings from:" there is no option for Offline Vault, only an option for Archiving General.
What am I missing in this scenario? Thanks for any help!
Hi,
V8 introduces the concept of desktop policies. So the settings for the client have been moved to that policy. So you should find them there.
Mike
Thanks. I took a look at the Desktop Policies and see that on the Vault Cache tab, "Make Vault Cache available for users" is checked, and I've set it to allow users to decide. All the Features are checked. On the Advanced tab, all the defaults are checked for the Vault Cache options. Still no options showing in Outlook. I've run the Mailbox Tasks and Synch options. I've reinstalled the desktop software. Still no Offline Vault Options.
What version of Outlook?
Also, in Outlook when you click Tools>Enterprise Vault do you see anything for Vault Cache?
