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Baron164's avatar
Baron164
Level 6
11 years ago

Enterprise Vault 9.0.3 Unable to start Database EnterpriseVaultDirectory

I'm trying to troubleshoot an EV 9.0 environment. It is suppose to be journalling email but the Journal task won't start. I keep seeing this MSSQL$EV error in the event log and want to look into this...
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  • JesusWept3's avatar
    JesusWept3
    11 years ago

    call support

GabeV's avatar
GabeV
Level 6
11 years ago

Is that the only event ID you see in the event viewer? I mean, event ID 18456. I just found this TN:

http://www.symantec.com/docs/TECH61321

However, it appears to be that it should be another event ID with more information just before that one. Also, do you restore any DB or make any changes to the EV server?