Forum Discussion

mstawchansky's avatar
mstawchansky
Level 4
13 years ago

Enterprise Vault continually prompting for credentials

We are on Version: 9.0.2.1061.   We had an issue start last week and have been working with Symantec support without much luck. The primary sympton is users will get prompted in Outlook to enter ...
Enterprise Vault
Information Governance
Troubleshooting
  • JesusWept3's avatar
    JesusWept3
    13 years ago
    The Vault Cache with the DB's are built serverside and downloaded via BITS to the end users machine but the MetaDataCache file is built on the client side and works kind of like the old OV
mstawchansky's avatar
mstawchansky
Level 4
13 years ago

Welp, back to square one somewhat.

 

Resolving the SPN issue for the cluster and trying disabling basic auth ( separately of course) , did not do the trick as yet. I'll update as we have more.