rajivgunnersing
5 years agoLevel 3
Enterprise Vault issue when double clicking on archived item
Hi
I have an issue when doubleclicking on an archived item for an entire enviroment they get an error
But we can access the items via search an archive explorer
I Have attached the client log an error they get when cliecking on the banner
the item could not be downloaded oiom 80040116
Thanks
Hello
If this is indeed for 1 item only, then Virgil is right. There are numerous entries in the KB part regarding OIOM errors. It might be there is aGPO restricting access/use of PST files. downloading an item requires the possibility to create a temporary PST.
See https://www.veritas.com/support/en_US/article.100023825