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Stormonts's avatar
Stormonts
Level 5
7 years ago

Error (0x81002746) creating privileged MAPI session against Exchange Server

We have a script that we use to Zap user mailboxes when they leave the company, then we re-enable their account, and add them to a different target group so that all of their e-mail is archived.  Rec...
  • Stormonts's avatar
    Stormonts
    7 years ago

    For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it.  Don't know why we suddenly had to add SMTP: but at least it is working now.

Stormonts's avatar
Stormonts
Level 5

We get the same error when we point to a different Exchange server and when we specify the full name of the service account.

VirgilDobos's avatar
VirgilDobos
Moderator
7 years ago
Two more things to check:
1. Ensure you are logged in as VSA
2. Verify you can connect to Exchange via Outlook as the system mailbox you are using with evpm
  • Stormonts's avatar
    Stormonts
    Level 5
    7 years ago

    We are logged in as the Vault Service Account.

     

    We can connect to the Exchange sever via Outlook using the evsystem account that we are using with evpm.

    • Stormonts's avatar
      Stormonts
      Level 5
      7 years ago

      For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it.  Don't know why we suddenly had to add SMTP: but at least it is working now.

      • TAauth's avatar
        TAauth
        Level 0
        5 years ago

        My error is similar...

         

        Error (0x80040605) creating privileged MAPI session against Exchange Server 

        Have tried all suggestions here, no luck. Anywhere else I can look for better error logging?

        Thanks