CadenL
2 years agoLevel 6
EV 12.5 items showing as 'ineligible' for archiving
Hi all
I’m trying to narrow down an issue whereby EV is archiving user mailboxes without error but mailbox sizes are not decreasing. At this stage I don’t think this is related to safety copies (wh...
- 2 years ago
Thankyou both for your thoughts.
It turns out that the information I was working with was out-dated and the version of Exchange is 2019 and not 2016 as I thought. This then led me to the following technote that looks to be the root cause of the ineligible items and growing mailbox sizes.
We are in the process of upgrading to resolve this issue
many thanks