Forum Discussion

arlw's avatar
arlw
Level 3
6 years ago

EV 9.0 - VSA - username is correct, password is wrong on Domain Controller

We are using a Windows 2003 Enterprise Vault 9.0 for File Server Archiving solution. We have stopped actively archiving a year or so ago, and are trying to recover all documents from this installatio...
  • arlw's avatar
    arlw
    6 years ago

    We found the root cause. It was an NTLM version missmatch with an old FSA (File Server Archive) target.

    Once all the NTLM versions were compatible, the bad password locks stopped happening.

     

GertjanA's avatar
GertjanA
Moderator

Hi again,

I assume you checked the scheduled tasks on the EV servers, but do you perhaps have scheduled tasks or scripts on other servers? I did some Googling, and found below two entries which assist in getting information on the source of the lockout.

Find lockout source1

Find lockout source2

These might assist in determining where the action originates, and gives you hopefully the pointer to resolving it.

arlw's avatar
arlw
Level 3
6 years ago

We found the root cause. It was an NTLM version missmatch with an old FSA (File Server Archive) target.

Once all the NTLM versions were compatible, the bad password locks stopped happening.