elroy_lo
10 years agoLevel 4
EV Journaled Message
Dear All,
I have setup a journal mailbox and journal task. But eveytime after the journal task run, the journaled message is deleted in owa. Shouldn't it be able to create shortcut and view in O...
- 10 years ago
Hello Elroy,
Journal Archiving by default does not create shortcuts. Works as designed :-)
Journal Archiving is done mostly for legal and compliance reason, and as a Journal Mailbox is not considered a 'normal' mailbox, there is no requirement to have shortcuts. If you need to find items, you need to use Discovery Accelerator.
Regards