Forum Discussion

KimengIt's avatar
KimengIt
Level 4
13 years ago

EV wrong shortcut creation

We have installed the MS office 2010 with EV 9.0.2 Outlook Plug-in Http, our EV server is use https to communicate with client. When I try to open the archived email and archive explorer, it will ...
Email Archiving Option
Enterprise Vault
Information Governance
Troubleshooting
  • AndrewB's avatar
    AndrewB
    13 years ago

    did you recently change the protocol from HTTP to HTTPS for your EV site? if so, you'll have to rebuild the shortcuts (that were created before you made the change) which could take a significant amount of time depending on how far along you are in the archiving.

AndrewB's avatar
AndrewB
Moderator
13 years ago

did you recently change the protocol from HTTP to HTTPS for your EV site? if so, you'll have to rebuild the shortcuts (that were created before you made the change) which could take a significant amount of time depending on how far along you are in the archiving.