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Saqib_A__Shamsi's avatar
Saqib_A__Shamsi
Level 4
13 years ago

Event ID 13365 An exception occurred in 'RemoveCollection'

Hi,   I've been getting an error logged in the event viewer every 5 minutes since last night on the EV server. The event details are: Log Name:      Symantec Enterprise Vault Source:        ...
Enterprise Vault
Error messages
Information Governance
Troubleshooting
  • TonySterling's avatar
    TonySterling
    13 years ago

    I don't suppose there is any other text in that event?  Do you have reporting installed?  Any recent changes?

    There was a similar issue in the past, but the event id is different for it.

    Event Id's 4167 and 13343 are logged when auditing Retrievals of an archived message.

    Article: TECH65111  |  Created: 2008-01-13  |  Updated: 2011-06-17  |  Article URL http://www.symantec.com/docs/TECH65111

     

TonySterling's avatar
TonySterling
Moderator
13 years ago

I don't suppose there is any other text in that event?  Do you have reporting installed?  Any recent changes?

There was a similar issue in the past, but the event id is different for it.

Event Id's 4167 and 13343 are logged when auditing Retrievals of an archived message.

Article: TECH65111  |  Created: 2008-01-13  |  Updated: 2011-06-17  |  Article URL http://www.symantec.com/docs/TECH65111