Forum Discussion
"for OWA 2010 if you double-click on a shortcut does the messages get retrieved OK?"
If I click Archive Explorer, I can open EV messages ok. If i browse to old messages in my inbox that are archived, I can click on the "Enterprise Vault Archived Item. Click here to view this item" link and the message opens ok in a popup window.
"Is this for internal OWA access or/and external?"
Both. Internal and External OWA users are sent to the same url for EV.
a couple follow up questions:
1. what happens if you double click on the shortcut instead of clicking on the link to "view this item"?
2. (for our testing purposes lets keep everything internal) the fact that you say that when you right-click on the search archives link in OWA, copy the url, and paste it in a new browser window and it works fine - leads me to wonder if it's something with Internet Explorer settings and not with the OWA config.
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