Forum Discussion
1) If I double click on the shortcut, the message opens like any other message, though it takes a few seconds longer, presumeably to restore the message and open it
2) As far as internal and external for webmail, there is not really any differentiation in our environment. Internal and external users are all sent to the same VIP address. I can't actually right click on the Search Archives and receive a copy url option. I can copy shortcut but it is only "https://webmail.domain.com/owa/#"
If I click on the Search Archives option so that it opens in the right pane of webmail (with the string of text instead of the correct page), I can right click on that string of text page and receive the correct url. I'll try messing with some IE settings too.
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