Forum Discussion

Tonaco_pt's avatar
Tonaco_pt
Moderator
5 years ago

Exchange 2016 Office Mail APP

Hi All, I need Help to understand the following issue: If I open the Exchange 2016 OWA with the following URL: https://mail.exlab.net/owa, I can use the Enterprise Vault Office Mail app perfectly  ...
  • Marcde's avatar
    Marcde
    5 years ago

    Hi António,

    you are opening owa for a second mailbox with the second url?

    There is a limitation for the availability of the office mail app:

    Enterprise Vault Office Mail App doesn't work for items in the mailboxes of secondary email accounts.

    https://www.veritas.com/support/en_US/article.100033438

     

    Regards

    Marc

Tonaco_pt's avatar
Tonaco_pt
Moderator

Hi Marcde

Thanks, but that not the problem (yet). A picture is better then a 1000 word.

As you can see its the same mailbox, if I open without the email in the url the OMA work, if we write mail in the url it does not work


TonySterling's avatar
TonySterling
Moderator
5 years ago

It looks also like you don't have the Sweep option in the second screenshot, could be a the same reason you don't get the EV option.