Forum Discussion

AndresMunoz's avatar
AndresMunoz
Level 5
11 years ago

ExcludedFileTypesFromConversion settings reverted to default

Hi,   I'm experiencing the following issue on a brand new client deployment   ExcludedFileTypesFromConversion are reverting to default. I'm aware that this is normal behaviour if I remove ANY...
Enterprise Vault
Information Governance
Troubleshooting
Windows Server (2003-2008)
  • Paul_Grimshaw's avatar
    Paul_Grimshaw
    11 years ago

    Hi all,

    I am said backline engineer and you got to the same ballpark so good work there smiley.

    This is actually resident in any version of EV but just happens to be hit earlier in EV 10.0.4. due to additional extensions being added to the list in that version. I have just published the technical article which outlines the issue fuller and the workaround I gave Andres along with the fact that we will be addressing this in a future version of the product.

    http://www.symantec.com/docs/TECH214026

    Regards.....Paul.

Paul_Grimshaw's avatar
Paul_Grimshaw
Level 6
11 years ago

Hi all,

I am said backline engineer and you got to the same ballpark so good work there smiley.

This is actually resident in any version of EV but just happens to be hit earlier in EV 10.0.4. due to additional extensions being added to the list in that version. I have just published the technical article which outlines the issue fuller and the workaround I gave Andres along with the fact that we will be addressing this in a future version of the product.

http://www.symantec.com/docs/TECH214026

Regards.....Paul.