Forum Discussion

banana_john's avatar
banana_john
Level 4
6 years ago

IE 11 vs EV 12.4

Upgraded EV to 12.4 from from version 11.0.1.3706 last week. We never used the new search interface with version 11. Unfortunately people who use Internet Explorer 11 keep getting e.g. "Enterp...
  • VirgilDobos's avatar
    VirgilDobos
    6 years ago

    Hi John,

    I believe this is the solution for the issue:

    In IIS Manager on the EV server, expand the Default Web Site and select the Search virtual directory that is listed under the EnterpriseVault virtual directory.  In the right-hand pane open the Application Settings for the Search virtual directory and change the UseRestrictedSecurity option to 0.

    For more details, have a look on this article: https://www.veritas.com/support/en_US/article.100014871

     

banana_john's avatar
banana_john
Level 4
6 years ago

Just to clarify, AE and the old search aren't available in EV 12.4.  https://www.veritas.com/support/en_US/article.100031459 seems to be about the AE and the old search not working with IE 11.

AE and the old search worked fine in our environment with IE 11.

The problem we are having is with the "new" Enterprise Vault Search interface.

Thanks

  • VirgilDobos's avatar
    VirgilDobos
    Moderator
    6 years ago

    Hi John,

    I believe this is the solution for the issue:

    In IIS Manager on the EV server, expand the Default Web Site and select the Search virtual directory that is listed under the EnterpriseVault virtual directory.  In the right-hand pane open the Application Settings for the Search virtual directory and change the UseRestrictedSecurity option to 0.

    For more details, have a look on this article: https://www.veritas.com/support/en_US/article.100014871