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Akita's avatar
Akita
Level 2
17 years ago

Index rebuilding on missing items

Hi,
 
How can I rebuild the indexes if I lost some items because of ntfs file system corruption?
Unfortunately the tape backup also failed that time, so restore is not possible....
I have started rebuild the indexes, but the process seized at the first missing date
EV Version 6.0 SP4
 
Regards,
  • In the Registry Vaules.chm or pdf look for the RetryAbandonedFailedItems registry key.  I think that is what you need.

     

    regards,

     

5 Replies

  • Hi,
     
    Can you post in the forum the events that are logged when the indexing stops?
     
    When we fail to add an item to an index then we will move onto the next item.  It is only if 25 consequtive items cannot be added to the index do we stop.  We do that because we are presuming that the storage device has gone offline and so EV stops at that point and logs an event to highlight the issue for you to take appropiate action.
     
  • Hi,
     
    Please check the events below, these warning messages always comes and the service didn't, however we can search in the journal up to the first missing date only.
     
    Regards,
     
     
    09/24/2007 8:55:18 AM Enterprise Vault  Warning (113) 6886 N/A WIN2K3SVR3 The description for Event ID ( 6886 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 844000000000000~200703160620460000~0~F749B2AE4069475DA943B33E5D1234A, V:\Enterprise Vault Stores\Exchange Vault Store Ptn2\2007\03\16\06\844000000000000~200703160620460000~0.DVS, Exchange Vault Store, 131946556C5F42248AE908DCCBD25D8171210000kddevsite, Exchange Vault Store Ptn2, 1F0BF0C7DBE87204AADD21A1084A9EC8E1q10000kddevsite.
    09/24/2007 8:55:18 AM Enterprise Vault  Information (25) 7287 N/A WIN2K3SVR3 The description for Event ID ( 7287 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Saveset is temporarily unavailable.  Try operation again later.   [0x80041b03], 16096, 1F3F23775DC6E204FA84409934D8F660A1110000kddevsite/Volume:105 (Waleedf), 161800000000000~200703141344160000~0~52B5E5A24B064991A35B865F4CD19A7, 5524.
    09/24/2007 8:55:18 AM Enterprise Vault  Information (25) 7287 N/A WIN2K3SVR3 The description for Event ID ( 7287 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Saveset is temporarily unavailable.  Try operation again later.   [0x80041b03], 16094, 1355F80FC7DF83F40B59560D8E07A93B71110000kddevsite/Volume:82 (LS), 187300000000000~200703150920320000~1~6F13918E3FFB40638CA67DF4E3B1F40, 30100.
    09/24/2007 8:55:18 AM Enterprise Vault  Warning (113) 6886 N/A WIN2K3SVR3 The description for Event ID ( 6886 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 161800000000000~200703141344160000~0~52B5E5A24B064991A35B865F4CD19A7, V:\Enterprise Vault Stores\Exchange Vault Store Ptn2\2007\03\14\13\161800000000000~200703141344160000~0.DVS, Exchange Vault Store, 131946556C5F42248AE908DCCBD25D8171210000kddevsite, Exchange Vault Store Ptn2, 1F0BF0C7DBE87204AADD21A1084A9EC8E1q10000kddevsite.
    09/24/2007 8:55:18 AM Enterprise Vault  Warning (113) 6886 N/A WIN2K3SVR3 The description for Event ID ( 6886 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 187300000000000~200703150920320000~1~6F13918E3FFB40638CA67DF4E3B1F40, V:\Enterprise Vault Stores\Exchange Vault Store Ptn2\2007\03\15\09\187300000000000~200703150920320000~1.DVS, Exchange Vault Store, 131946556C5F42248AE908DCCBD25D8171210000kddevsite, Exchange Vault Store Ptn2, 1F0BF0C7DBE87204AADD21A1084A9EC8E1q10000kddevsite.
    09/24/2007 8:55:18 AM Enterprise Vault  Information (25) 7287 N/A WIN2K3SVR3 The description for Event ID ( 7287 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Saveset is temporarily unavailable.  Try operation again later.   [0x80041b03], 16095, 1619C6B6605CDF846AEF08C215A522D101110000kddevsite/Volume:37 (Kholoud), 131600000000000~200703151105520000~0~F6641580D4F64A5DB806CAC8C547F0E, 19752.
    09/24/2007 8:55:18 AM Enterprise Vault  Warning (113) 6886 N/A WIN2K3SVR3 The description for Event ID ( 6886 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 131600000000000~200703151105520000~0~F6641580D4F64A5DB806CAC8C547F0E, V:\Enterprise Vault Stores\Exchange Vault Store Ptn2\2007\03\15\11\131600000000000~200703151105520000~0.DVS, Exchange Vault Store, 131946556C5F42248AE908DCCBD25D8171210000kddevsite, Exchange Vault Store Ptn2, 1F0BF0C7DBE87204AADD21A1084A9EC8E1q10000kddevsite.
    09/24/2007 8:55:18 AM Enterprise Vault  Information (25) 7287 N/A WIN2K3SVR3 The description for Event ID ( 7287 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Saveset is temporarily unavailable.  Try operation again later.   [0x80041b03], 16096, 1EF7BFBAC7ED3444BB6DA58112197598B1110000kddevsite/Volume:205 (Sara), 953000000000000~200703160508550000~0~A433004C2216453EABD5B91F5C6BFBD, 3270.
    09/24/2007 8:55:18 AM Enterprise Vault  Information (25) 7287 N/A WIN2K3SVR3 The description for Event ID ( 7287 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Saveset is temporarily unavailable.  Try operation again later.   [0x80041b03], 16095, 160913C2AB61C444EA6B1F54E43993C331110000kddevsite/Volume:212 (Mona), 230000000000000~200703151717290000~0~B49E741217BD483885662B97E865069, 11462.
    09/24/2007 8:55:18 AM Enterprise Vault  Warning (113) 6886 N/A WIN2K3SVR3 The description for Event ID ( 6886 ) in Source ( Enterprise Vault  ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 230000000000000~200703151717290000~0~B49E741217BD483885662B97E865069, V:\Enterprise Vault Stores\Exchange Vault Store Ptn2\2007\03\15\17\230000000000000~200703151717290000~0.DVS, Exchange Vault Store, 131946556C5F42248AE908DCCBD25D8171210000kddevsite, Exchange Vault Store Ptn2, 1F0BF0C7DBE87204AADD21A1084A9EC8E1q10000kddevsite.
  • Hi,
     
    I can't read that since it doesn't have the message file.  Copy the events from the server that has EV installed.
  • I have the same problem. I know that there is data missing from a previous issue, however I can't get that data back.

    I would like to know how to get the indexing service to skip the missing data, and continue on. Is there a registry entry where we can set the number of items it will skip before failing?

     

    The archive in question is a Journal Archive and holds over a million messages (only a small amount are missing) if that makes a difference.

     

    Below is the eventlog message from my EV 2007 (SP2) server.

     

    Cheers,

    Valkyrie

     

     

    Event Type:    Error
    Event Source:    Enterprise Vault
    Event Category:    Index Server
    Event ID:    7292
    Date:        3/11/2008
    Time:        9:50:47 AM
    User:        N/A
    Computer:    EV
    Description:
    The index volume has been marked as failed.
    Index Volume: 117F106AEF5BCB547BD65F7368706799A1110000VAULT/Volume:345 (EX)
    Index Volume Path: G:\EV Index\117F106AEF5BCB547BD65F7368706799A1110000VAULT_821943
    Reference: Too many consecutive failed items
               
     
    Due to errors accessing the index volume it has been marked as 'failed' to prevent further errors.  The index volume will remain inaccessible until it has been repaired.

    For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

  • In the Registry Vaules.chm or pdf look for the RetryAbandonedFailedItems registry key.  I think that is what you need.

     

    regards,