Jose_Luis_Perez
18 years agoLevel 2
Journal task stops after 4-5 minutes
Hi,
We installed EVSP3 on a Windows 2003 Server and we get errors 3305 and 2258 which make me think that the ev service account does not have the right permissions but I checked all permissions on the EV server, Exchange (inmcluding send as / receive as) and local admin permissions and everything seems to be OK.
The Exchange version is Xchange 2000 SP3 and running on Windows 2000 server SP4.
EV is running on a Windows 2003 SP1 environment.
The errors we get are listed below.
Thanks in advance,
Jose Luis Perez
ERROR1
Event Type: Error
Event Source: Enterprise Vault
Event Category: Journal Task
Event ID: 3305
Date: 11/23/2006
Time: 1:27:06 PM
User: N/A
Computer: EVAULT01MTYSSC
Description:
The Task 'Journal Task for EMAILMTYSSC' failed to log on to Exchange server 'EMAILMTYSSC' using mailbox 'EnterpriseVault(EMAILMTYSSC)'. Please ensure that the server is running and that the Vault account has sufficient permissions on the server.
ERROR 2
Event Type: Error
Event Source: Enterprise Vault
Event Category: Journal Task
Event ID: 2258
Date: 11/23/2006
Time: 1:27:06 PM
User: N/A
Computer: EVAULT01MTYSSC
Description:
The Journal Task 'Journal Task for EMAILMTYSSC' could not be started due to startup errors.
We installed EVSP3 on a Windows 2003 Server and we get errors 3305 and 2258 which make me think that the ev service account does not have the right permissions but I checked all permissions on the EV server, Exchange (inmcluding send as / receive as) and local admin permissions and everything seems to be OK.
The Exchange version is Xchange 2000 SP3 and running on Windows 2000 server SP4.
EV is running on a Windows 2003 SP1 environment.
The errors we get are listed below.
Thanks in advance,
Jose Luis Perez
ERROR1
Event Type: Error
Event Source: Enterprise Vault
Event Category: Journal Task
Event ID: 3305
Date: 11/23/2006
Time: 1:27:06 PM
User: N/A
Computer: EVAULT01MTYSSC
Description:
The Task 'Journal Task for EMAILMTYSSC' failed to log on to Exchange server 'EMAILMTYSSC' using mailbox 'EnterpriseVault(EMAILMTYSSC)'. Please ensure that the server is running and that the Vault account has sufficient permissions on the server.
ERROR 2
Event Type: Error
Event Source: Enterprise Vault
Event Category: Journal Task
Event ID: 2258
Date: 11/23/2006
Time: 1:27:06 PM
User: N/A
Computer: EVAULT01MTYSSC
Description:
The Journal Task 'Journal Task for EMAILMTYSSC' could not be started due to startup errors.