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yobole's avatar
yobole
Level 6
11 years ago

lose access to FSA when recalling EV files

This is becoming very frustrating now we tend to lose access to FSA when recalling EV files .. FSA is on version 10.0.3 while Enterprise vault is on 10.0.4 we have enabled passthrorugh recall and ...
  • yobole's avatar
    11 years ago

    seems we have stopped the lose of shares by applying  Changing SMB2 MaxThreadsPerQueue setting to 64 on all FSA

    MaxThreadsPerQueue (HKLM\System\CurrentControlSet\Services\LanmanServer\Parameters\(REG_DWORD)

    However we are still getting large recalls even by just higlight jpeg files ..

    during a Dtrace on the highlighed Jpegs shows

    4891        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:M       [EvPassthruCacheInit] Queueing a data request| FileName:D:\UK\Pro\11030854 Felpham Bognor\Photos\site visit\B.N.N.R.Felpham August 2010\Picture 024.jpg| keyID : 31

    4892        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:L         {PassThroughRecallLimiter::PassThroughRecallLimiter} (Entry)

    4893        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:L         PassThroughRecallLimiter::PassThroughRecallLimiter Caller SID is S-1-5-21-1111383825-1399753330-1979989523-17310

    4894        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:M       WorkItem::GetExeName: Trying to get the .exe name for pid: 3796

    4895        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:M       WorkItem::GetExeNameUsingPHHelper: entry - PID:3796

    4896        16:36:58.841           [2872]    (EvPlaceholderService)          <3380>    EV:M       WorkItem::GetExeNameUsingPHHelper: exit - PID:3796, exe name:mcshield.exe

    4897        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:M       WorkItem::GetExeName: The .exe name for for pid: 3796 is mcshield.exe

    4898        16:36:58.841           [2872]    (EvPlaceholderService)           <3380>    EV:L         {PassThroughRecallLimiter::PassThroughRecallLimiter} (Exit) Status: [Success]

    I have the mcshield.exe in the exculded exe registry on both the placeholder and passthrough entries as we use passthrough recall