Messages manual archived in outlook stay in a pending state
Hi,
We use ev 7.5 sp4.
When an item is manual archived in outlook it stays in a pending state.
When the same is done in outlook web access it goes as we expect to an archived state.
We rece...
We found the solution to our problem.
The permissions set on the exchange server were incorrect.
The vault service account was member of exchange admins group.
We changed that and explicitly added the account and set the permissions as stated in the documentation.
That did the trick.
Thanks to everyone for the effort.
JB
