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Odiak's avatar
Odiak
Level 2
2 years ago

Microsoft Outlook: Error found in Custom UI XML of "Enterprise Vault Add-in"

We're experiencing Enterprise Vault add-in error when opening Microsoft Outlook:

"Error found in Custom UI XML of "Enterprise Vault Add-in"

Software versions are following:

O365 ProPlus 16.0.15225.20288 (x64)

Enterprise Vault Outlook Add-in version: 12.5.1.1342 (x64)

 

How can we solve this error?

Enterprise Vault
O365
office add-in

2 Replies

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  • Marcde's avatar
    Marcde
    Moderator
    2 years ago

    Hi there,

    please verify two things:

    -Disable any other add-in that is currently present

    -Update the add-in to a newer version 

     

    Regards

    Marc

    • Odiak's avatar
      Odiak
      Level 2
      2 years ago

      Thank you for your suggestions. 
      We'll try them and get back.

       

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