Forum Discussion

Jun1or's avatar
Jun1or
Level 5
15 years ago

Missing attachments after Email Archive

Hello All I have ran in to some problem, yesterday I setup a retention policy to archive anything older than few months and some users are now reporting the attachements in the mail is missing. W...
Enterprise Vault
Information Governance
  • TonySterling's avatar
    TonySterling
    15 years ago

    What product are you using?  You mention EAS in your post.  This forum is for Symantec Enterprise Vault.

    Regards,

JesusWept3's avatar
JesusWept3
Level 6
15 years ago

When items are archived the attachments will be replaced with links to the attachments if thats what the policy is set up to do
what happens if you open or restore the email? also are they looking in OWA or within Outlook?