MSMQ a1 get high and archiving is slow
Hello,
At a customer with EV10.0.4 we have the following problem.
The EV server have a high a1 queue and is still getting higher (over 1000 items). When the archive task runs we see in the brief report that it has archived 5 mailboxes in 7 hours. It has still 680 mailboxes to do in the a5 queue so it wil take weeks before all mailboxes are finished. We have just one mailbox task (one Exchange server 2013) and do not use PSTs. The EV server has 16GB memory, 4 CPU's with Windows Server 2012 R2.
We have set the mailbox archiving task to do 8 concurrent jobs.
When it is done with archiving, the EV server stops archiving and CPU is still below 10%, nothing happen. Manual archiving items worked before but will not work, the a3 queue will get higher but still a shortcut that item is being archived (clock icon). After restart EV it looks like it was working but after the weekend it doesn't work anymore.
Can someone help us to troubleshoot this problem? is there something we can do? I want to do a trace, but what is the best way to trace this kind of problem. There are not that mucht errors in the event log so it looks like it works fine.
Just another thing, after the EV server reboots, the indexing service stops but when we start it again it will running and stays stable. Is it because there is still about 3-5% free disk space on the disk where the indexes are saved?
I hope someone can help.
i think by default EV wants 10% free disk space. you can override this but it's not a good idea for indexes. for the MSMQs can you check what the quota is set to and make sure it's at least 8GB?
