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sandeepk's avatar
sandeepk
Level 5
9 years ago

not able to see PST migration tab on client-driven migration

Dear Team, As per attachment I have enable user mailbox for client –driven migration and also install ev client on user system but I am not able to see Manual add PST file tab on pst migration Ico...
  • GertjanA's avatar
    9 years ago

    Hello Sandeep,

    I am out of ideas, sorry. Did you also perform this step:

    Can you expand to Personal Store Management, rightclick Mailboxes, then Enable Client-driven migration, can you do that, and if yes, did you do it for this user?

    If that has indeed been done, it might be best to open a support case for assistance. I am sure it is something obvious, and probably easily fixed by a remote session with support.