Correct, if the Add-in was uninstalled double clicking a shortcut would not work. If the shortcuts had links in the message body, as Prone2Typos said above does would work because it is the actual URL.
I would remove shortcuts with either
1. Policy - Shortcut deletion after 1 days
OR
2. Delete it from Exchange by removing the messages with messagetype IPM.Note.EnterpriseVault.Shortcut
Do it for every user that moves to Office 365
deactivate archiving too for this user and grant access to the archived files.
Sometimes its neccessary to migrate the archive data to o365. Depending on the number of users I would use a migration tool for this, like Transvault or ArchivShuttle or do it manually for very small business customers.
Hi all
Thanks for all the input - useful and good information.
Nobody liked the IMAP idea then? - I'm not even sure if that is technically feasible with Office 365??
thanks
Hi all
Sorry - just revisiting this for a brief moment.
I've found the following technote - not sure why I never saw this before as it seems to have been published 2 years ago and exactly what I was looking for. I found it one of the best technotes on the subject I've seen. In summary it says that shortcuts will continue to work so happy days :smiling_face_with_smiling_eyes:
Also there is a way to manually archive items (via virtual vault with manual synch) and also Vault search will seamlessly work.
Does anyone know anything that may contradict or caveat what Veritas are saying here or can I take everything written here as gospel?
https://www.veritas.com/support/en_US/article.100044993
EV12.4_Migration_to_Office_365_Whitepaper.pdf (veritas.com)
thanks in advance
They will continue to work as long as the EV Add-in is active in Outlook. I have had customers have it stay active for months but others just a week or two. It is pretty much Russian roulette as to when the add-in might deactivate. So ‘You've got to ask yourself one question. Do I feel lucky? Well, do ya, EV Admin?’ :)
