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VictorVL's avatar
VictorVL
11 years ago

How to Verify that Symantec Private Branch Exchange (VxPBX) processes new requests

Dear all, We have communications issues with VxPBX process that ultimately causes PBX becomes inoperative. I´m trying to monitor and verify that Symantec Private Branch Exchange (PBX) processes new...
7.5
Backup and Recovery
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Linux
Monitoring
NetBackup
  • Stumpr2's avatar
    Stumpr2
    11 years ago

    I dont think anyone read the technote I posted as it does say...

    TELNET
    When performing the telnet test, several lines should be logged during the connection attempt in the PBX (OID 103) log.

    CHECK LOGS
    Note: PBX has a different product ID (50936) than NetBackup (51216). It also logs to a different place than NetBackup. Its default log location is /opt/VRTSpbx/log/50936-103-...
     

    SEE IF IT IS RUNNING
    1. To check for a running PBX process, use the bpps -x command:
    # /usr/openv/netbackup/bin/bpps -x
    ...
    Shared Symantec Processes
    -------------------------
    root 563 1 1 Dec 19 ? 201:55 /opt/VRTSpbx/bin/pbx_exchange
    If the pbx_exchange process is not displayed, it is not running
    To start it, run:
    # /opt/VRTSpbx/bin/vxpbx_exchanged start

    LISTEN
    2. After determining the PBX process is running, its port can be checked with a netstat command:
    # netstat -an | grep 1556 | grep -i listen
    *.1556 *.* 0 0 49152 0 LISTEN

    VERIFY
    To verify that the netstat output is displaying information for PBX, the pbx_exchange can be stopped and the netstat command rerun to see if the information for port 1556 is no longer displayed
    To stop PBX, use the following command:
    # /opt/VRTSpbx/bin/vxpbx_exchanged stop
    # /usr/openv/netbackup/bin/bpps -x
    # /opt/VRTSpbx/bin/vxpbx_exchanged start
    # /usr/openv/netbackup/bin/bpps -x
     

Stumpr2's avatar
Stumpr2
Level 6
11 years ago

I dont think anyone read the technote I posted as it does say...

TELNET
When performing the telnet test, several lines should be logged during the connection attempt in the PBX (OID 103) log.

CHECK LOGS
Note: PBX has a different product ID (50936) than NetBackup (51216). It also logs to a different place than NetBackup. Its default log location is /opt/VRTSpbx/log/50936-103-...
 

SEE IF IT IS RUNNING
1. To check for a running PBX process, use the bpps -x command:
# /usr/openv/netbackup/bin/bpps -x
...
Shared Symantec Processes
-------------------------
root 563 1 1 Dec 19 ? 201:55 /opt/VRTSpbx/bin/pbx_exchange
If the pbx_exchange process is not displayed, it is not running
To start it, run:
# /opt/VRTSpbx/bin/vxpbx_exchanged start

LISTEN
2. After determining the PBX process is running, its port can be checked with a netstat command:
# netstat -an | grep 1556 | grep -i listen
*.1556 *.* 0 0 49152 0 LISTEN

VERIFY
To verify that the netstat output is displaying information for PBX, the pbx_exchange can be stopped and the netstat command rerun to see if the information for port 1556 is no longer displayed
To stop PBX, use the following command:
# /opt/VRTSpbx/bin/vxpbx_exchanged stop
# /usr/openv/netbackup/bin/bpps -x
# /opt/VRTSpbx/bin/vxpbx_exchanged start
# /usr/openv/netbackup/bin/bpps -x