Forum Discussion

anon1m0us1's avatar
anon1m0us1
Level 6
13 years ago

Personal Store Management Computer's Empty.

I ran PST Locator with the Vault ID. The event logs says "the task 'PST Locator Task' has completed. "   But nothing appears in my computers group? Why?
Configuring
Enterprise Vault
Information Governance
Installing
Tip-How to
Troubleshooting
  • anon1m0us1's avatar
    anon1m0us1
    13 years ago

    Found the issue...

     

    The pst log has the following entry...2/21/2012 11:50:41 PM Number of retries after a networking error: 7

    I checked the Network Discovery on the server, and by default in 2008 it is disabled.

    This was caused by the DNS Client Services being Disabled and SPDP on other services being disabled. Once enabled, the computers appeared.

anon1m0us1's avatar
anon1m0us1
Level 6
13 years ago

Here is my log

 

 

PST Locator Task Report File: D:\Program Files (x86)\Enterprise Vault\Reports\PstLocTask_EVCLUSTER_20120221235041.txt

   2/21/2012 11:50:41 PM PST Locator Task started

Configuration Settings
----------------------

   2/21/2012 11:50:41 PM Search for new computers at start of new search cycle: True
   2/21/2012 11:50:41 PM Number of retries after a networking error: 7
   2/21/2012 11:50:41 PM Delay time before a retry after a networking error: 1 Day
   2/21/2012 11:50:41 PM Identify NetApp Filers: False
   2/21/2012 11:50:41 PM By default search for PSTs on each computer: False
   2/21/2012 11:50:41 PM Registry search: False
   2/21/2012 11:50:41 PM Interval between registry searches: 1 Day
   2/21/2012 11:50:41 PM Hard disk search: False
   2/21/2012 11:50:41 PM Interval between hard disk searches: 1 Day
   2/21/2012 11:50:41 PM Using Active Directory to find domains and computers
   2/21/2012 11:50:41 PM Location of the holding folder: \\EVCLUSTER\PSTHolding

   2/21/2012 11:50:41 PM Share '' is not to be searched

   2/21/2012 11:50:41 PM Run Now setting to search registries: False
   2/21/2012 11:50:41 PM Run Now setting to search hard disks: False
   2/21/2012 11:50:41 PM Run Now setting to search for new computers: True
   2/21/2012 11:50:41 PM Run Now setting to search for new domains: False

   2/21/2012 11:50:41 PM
   2/21/2012 11:50:41 PM Started populating list of computers
   2/21/2012 11:50:41 PM
   2/21/2012 11:50:42 PM
   2/21/2012 11:50:42 PM Finished populating list of computers
   2/21/2012 11:50:42 PM

** 2/21/2012 11:50:42 PM Task completed because no registry or hard disk searches have been specified **

   2/21/2012 11:50:42 PM PST Locator Task has finished processing.